Services

Breakfast
The Hilgard House Hotel offers a complimentary light Continental Breakfast which is set up in the lobby or can be delivered to your room from 7:00 am to 10:00 am Monday through Friday, and 7:00 am to 11:00 am on Saturday and Sunday. The breakfast consists of coffee, tea, juice, fruit, donuts, muffins and bagels which are offered on a first come, first served basis.

Cancellations
Reservations may be changed or canceled until 6 pm the day before scheduled arrival without charge, with the exception of suite reservations or reservations for UCLA graduation weekend.

Check-In and Check-Out Times
Our check-out time is noon. Our check-in time is 3 pm, but we are pleased to check guests in early than that if their room is ready earlier. You can always drop off your car and luggage earlier or keep it here later as needed.

Credit Cards
We accept all major credit cards, including Visa, MasterCard, American Express, Diners Club, JCB, and the Discover Card. Unfortunately, we do not accept checks except when received by the hotel ten days in advance of arrival.

Family Plan
Our rooms with one queen or king size bed accommodate up to two people and our rooms with two double beds accommodate up to a maximum of two adults and a total of three people, regardless of age. If your immediate family requires more than one room, we will offer you two or more rooms at the rate for one adult for each room. Children under 18 years in age are not counted in determining the room rate. Cribs are available at no charge, but must be reserved in advance as we have a limited number available.

Hair Driers
Hair driers and make-up mirrors are installed in all guestroom bathrooms.

Internet Usage
All guestrooms are equipped with free high-speed WiFi connections. If your laptop is not WiFi compatible, all telephones are equipped with a data jack to enable laptop connections. The hotel does not, however, provide dial-up internet access, guests must use their own internet service providers and pay for telephone connection charges. There are nearby facilities which can be used to access the internet for a fee.

Laundry/Dry Cleaning
Valet Service is available Monday through Saturday. Clothes sent out by 10 am will be returned the same day by 6 pm. A self-service, coin-operated washer and drier are also available for our guests’ use 24 hours a day.

Non-Smoking Rooms
The entire Hilgard House Hotel is non-smoking. We are sorry, but no smoking rooms are available.

Parking
Parking is available in the hotel on a complimentary basis for one regular size vehicle per room. Parking for oversized (more than 6′ 0″ tall or longer than 17′ 6″) trucks, vans and SUV’s is available nearby for a small fee.

Pet Policy
Unfortunately we cannot accept any pets.

Restaurants
While the Hilgard House Hotel does not have a restaurant, a complimentary light continental breakfast is served in the lobby each morning, or can be delivered to your room (see Breakfast).

There are more than 60 restaurants within an easy walk from the hotel, and many of them will deliver directly to your room. Menus for some of these are available at the front desk.

Safes
All hotel rooms are equipped with digital safes, and safety deposit boxes are available at the front desk.

Telephone
Our Long distance carrier is TelePacific.

There is an access charge for all local, collect and 800 & 888 calls of 50 cents for the first thirty minutes and 25 cents per minute after that.

Television
All rooms are equipped with flat-screen televisions and receive satellite channels including HBO, Showtime, Cinemax, ESPN, CNBC and the Fox Network News.

WiFi
See Internet Usage